Page 1 of 3

BlueScreen?

Posted: Tue Jul 02, 2013 7:53 am
by Dummy1912
Hello,
who can tell me what it means and how to prevent it.
i had this all ready 3 times
no no that everytime but sometimes 2 times a day and somtimes a few weeks later.

details:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000028
BCP2: 00000002
BCP3: 00000000
BCP4: 9DD00612
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

thank you

Re: BlueScreen?

Posted: Tue Jul 02, 2013 8:58 am
by XTechVB
The Blue Screen of Death (BSOD), officially a STOP Error, also known as Deadscreen, Blue Screen Error, Bluescreen, or bug check, is the error screen displayed by the Microsoft Windows operating system upon encountering a critical error, of a non-recoverable nature, that causes the system to crash. The term is named after the color of the screen generated by the error.
Stop errors are hardware, updates and driver related, causing the computer to stop responding in order to prevent damage to the hardware or data. In the later versions of Windows (Windows NT to Windows 7) the screen presents information for diagnostic purposes that was collected as the operating system performed a bug check.

You can find more information here http://en.wikipedia.org/wiki/Blue_Screen_of_Death

Re: BlueScreen?

Posted: Tue Jul 02, 2013 9:19 am
by Dummy1912
yes im aware of this screen :lol:
but just wanted to know what it means
and how to prevent it
i have search on google but didn't found it
on this product number

Re: BlueScreen?

Posted: Tue Jul 02, 2013 10:34 am
by XTechVB
The bluescreen doesn't tell you specifically what the problem is, what caused it or how to solve it, it only tells you that something went wrong and prevents serious damage to your files, but in 90% of the cases the bluescreen is caused by a malfunctioning driver, a virus or a program that changed or modified some system files. Try updating your drivers, run a virus scan and remove all programs that you installed just before the bluescreen started to appear, if none of this work try a System Restore.
Sorry i can't be of more help then this.

Re: BlueScreen?

Posted: Tue Jul 02, 2013 11:03 am
by Dummy1912
haha #XTechVB
no worries :) thanks for the explaining

Re: BlueScreen?

Posted: Tue Jul 02, 2013 4:18 pm
by Casirus
What OS are you using?

Re: BlueScreen?

Posted: Tue Jul 02, 2013 4:22 pm
by Dummy1912
win 7 x86

Re: BlueScreen?

Posted: Tue Jul 02, 2013 4:24 pm
by Ffenixw0rks
Please use BlueScreenViewer to get error, driver that caused it and some more info. Then you will get some ideas on how to fix that. cooll;

Re: BlueScreen?

Posted: Tue Jul 02, 2013 4:30 pm
by Dummy1912
lol funny you said that
i closed the message :(

Re: BlueScreen?

Posted: Tue Jul 02, 2013 5:40 pm
by Casirus
it sound to me like a hardware fault...