Codenstuff.com

MemoryBits.con.stayaway

I ordered some flash drives from this site on the 30th August which according to their site were processed/dispatched on the 31st August. Its now been 3 weeks since then and I still havent got what I ordered and last week I contacted them that I hadnt got my order and they said its probably been lost in the post and kept being told I have to wait 15 days before they can do anything about it and after which they would send me a replacement...so I waited.

So I emailed them on Friday thinking rite its been over 15 days so they will just send me replacements like most companys do. I was wrong!. Now they want me to fill in a form declaring I havent received the items BEFORE they will start an investigation with the postal service and send me replacements. Ive ordered 100s of items online in the past from loads of different sites and yes a few of those have got lost in the post but the sites I ordered from have always sent replacements without any fuss and apologised (Good companys who value their customers) but not once have I EVER been asked to fill in a missing mail declaration form..NEVER!.

So now I filled that in and sent it off and get a reply saying we got your form and will be in touch after its been reviewed...in 7 days time!!!!.

Oh ok ive only been waiting 3 weeks for my order already I dont mind waiting another week for you to get off your assets and then wait another week for it to be delivered sure why not ive got nothing better to do :? ...ive decided to give them until Friday then my polite emails to customer service turn into not so polite ones!.

Stay away from that site and never buy anything from them.

Ive never been treated like this in my life their customer service is unbelievable.

sue their a**es!

sad to hear that but i hope they WILL give you replacements about what they done...

Thanx

After a quick Google it looks like you are not the only victim. Good luck on getting your stuff and can you not take this to court?

Lewis wrote:

After a quick Google it looks like you are not the only victim. Good luck on getting your stuff and can you not take this to court?

Do you know how much a lawyer costs ? I think my dad paid like €50k for everything together

I'd sue them.

Hey
Create a YouTube Video stating your Concerns and then contact the company saying that you have created it, with a LINK You are the Customer and have rights as a consumer.

I am sure they will then bend over backwards to sort the matter out, rather than have thousands of people view their shabby Service Online.

Thats what I would do

all the best and hope it gets sorted out

Chris

I just checked my email and I got a reply from them saying they issued me with a refund :? I didnt ask for a refund!. I thought the whole point of filling in the declaration form was so they could try trace my lost item and in the meantime send me a replacement..im starting the think the whole thing was a con.

Why would they "force" me to fill in a form for royal mail lost post department declaring that I havent received my item before they would do anything about my order only to issue me with a refund as soon as I sent it to them and the form clearly said "..after receiving and reviewing your declaration we will send a replacement." :? - I dont think they ever realy sent my order and were just dragging it out thinking I would give up and forget about it.

Atleast I got my money back and I will never order from them again...ever!.

Incase your wondering yes I did send them a reply but I cant tell you what was in it because it would go against the site rules

What an absolute farce of a company they realy are.

still havent got my mousepad craig D:

What company is this? I want to order some and see if I get them. :P