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Upgrading drivers help

Posted: Thu Aug 02, 2012 2:19 am
by Bogoh67
So I was on my dad's computer today and i saw that the most recent update on his graphics driver was somewhere in 2008. I decided I was going to update it for him, but I ran in to some trouble along the way

I started by checking his computer model and his manufacturer

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Then i went to the website and entered the details

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I saw this as the listed drivers available for download

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I checked his graphics card and it turned out to be this

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I decided not to contact Acer/Gateway (I am not actually sure acer owns gateway, but I think I saw that somewhere). Judging by the fact the last time I talked to Acer they had awful customer support I came to you guys for the answer. Even if acer doesn't own Gateway the last time i asked gateway a question they put my on hold for quite some time. So what do you think I do next? Should I go to AMD and search for the driver there? Because I already have and I can't find it because their website is confusing to me.

Thanks and goodbye.

Re: Upgrading drivers help

Posted: Thu Aug 02, 2012 2:30 am
by comathi
If you have an HD screen, then a VGA driver is definately not the best choice.

But yes, I would recommend going directly to AMD. I have Intel HD graphics, and although I now get updates for it through Windows Update, I had to get it directly from Intel the first time.

Re: Upgrading drivers help

Posted: Fri Aug 03, 2012 7:28 pm
by mandai
It may be possible that your machine has a video card that was not supplied by the manufacturer; in this case it would be best to get the driver from ATI.