Dell's great technical support!
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As some of you may know, I recently bought an Alienware computer (Dell owns alienware if you didn't know) and sadly it turned out the dvd drive didn't work correctly. So after a few days I called dell tech support and after like 5 minutes the guy I was talking to said they will send in a technician. This is great compared to some other tech support I used before (Medion). I would like to hear your thoughts on this matter.
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in sri lanka alienware computers are very very expensive . I know one thing about alienware computers , its made for high graphics actually for gamers .
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mshimranpro wrote:in sri lanka alienware computers are very very expensive . I know one thing about alienware computers , its made for high graphics actually for gamers .They're very expensive everywhere, really.
Gamers are not limited to prebuilt computers. Many people (including myself) built their computers part-by-part, and can run games just as well as any Alienware computer can.
But Alienware does have some sweet-looking cases.
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but i think alienware is officially made for gamers . is it ?
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Not ONLY for gamers, but MAINLY for gamers, yes.
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does alienware uses a differant operating system ? 
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Alienware uses Windows.
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#GoodGuy17 thanks , i have seen many themes designed for xp naming alienware its like a os
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I own a Dell, and I can truly say their technical service is the best I've ever known. For one, you actually speak to a real person, wheras Acer made you speak to a robot, who would eventually tell you your waranty is out and that it can't help you.
Also, their service is quick and efficient. Got a problem with your drive? Your drive will be fixed, not your keyboard, because that's not broken.
I remember when I got my laptop, it, naturally, didn't come with Windows installation disks. I really wanted them, for backup purposes. And as it turned out, I had to use them just a few weeks ago. Anyways, withing a few days of receiving the laptop, I called Dell, and the next day, I had not only disks for Windows, but also all the utilities that came with the PC, plus disks to reinstall all the drivers.
Thanks Dell!
Also, their service is quick and efficient. Got a problem with your drive? Your drive will be fixed, not your keyboard, because that's not broken.
I remember when I got my laptop, it, naturally, didn't come with Windows installation disks. I really wanted them, for backup purposes. And as it turned out, I had to use them just a few weeks ago. Anyways, withing a few days of receiving the laptop, I called Dell, and the next day, I had not only disks for Windows, but also all the utilities that came with the PC, plus disks to reinstall all the drivers.
Thanks Dell!
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Me and comathi know how good Dell is
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